Client Services Director — Marketing Services

A well-regarded marketing services and print management business with clients spanning retail, financial services, and public sector is seeking a Client Services Director to lead its account management and client service team. The business manages complex, multi-category print and fulfilment programmes on behalf of its clients, providing a managed service from specification through to delivery.

You will lead a team of client directors and account managers, own the overall client satisfaction and retention metrics, identify growth opportunities within the existing portfolio, and represent the business at senior client level. The ideal candidate will have substantial experience within a marketing services, print management, or managed services environment, with a strong track record of building and retaining senior client relationships.